Return and refund policy

🌐 Website: techbros.live 📧 Email: techbros1039@gmail.com 📞 WhatsApp: +92 322 7573361

 

🗓️ 30-Day Return Window

We offer a 30-day return policy for customers within Pakistan. To be eligible for a return:

The item must be unused, unworn, and in its original packaging

All tags must be intact

A valid receipt or proof of purchase is required

 

✉️ How to Start a Return

Contact us at techbros1039@gmail.com or WhatsApp +92 322 7573361 to initiate a return request. You’ll receive:

Return instructions

Our shipping address

A return label (if applicable)

⚠️ Please do not send items back without contacting us first — unauthorized returns will not be accepted.

 

💥 Damaged or Incorrect Items

Check your item upon delivery. If it arrives damaged, defective, or incorrect, contact us right away so we can resolve the issue quickly.

 

🚫 Items Not Eligible for Return

Perishable items (food, plants, etc.)

Customized or personalized items

Beauty or personal care products

Hazardous items (flammable liquids/gases)

Items on sale or gift cards

Feel free to message us before ordering if you’re unsure about a specific product.

 

🔁 Exchanges

Want a different item? Simply return your current item first, and place a new order after it’s approved.

 

💸 Refunds

Once your return is received and inspected:

You’ll be notified of approval or rejection

Approved refunds will be processed via your original payment method within 10 business days

Processing times may vary by bank or service provider

If 15 days have passed and you haven’t received your refund, reach out via email at techbros1039@gmail.com.